FAQ's
We’ve answered some of the most common questions about our medical courier services below.
Common Questions
We operate primarily through contract-based service agreements and do not provide one-time or consumer delivery services.
We partner with laboratories, dialysis clinics, pharmacies, and healthcare providers that require consistent, reliable courier support.
No. All deliveries are handled by consistent, in-house drivers to ensure accountability, reliability, and familiarity with routes.
Yes. We maintain commercial auto and general liability insurance coverage. Certificates of insurance are available upon request.
Yes. Most of our partners operate on scheduled daily or weekly routes designed to align with their workflow and timing needs.
Yes. STAT delivery support is available for time-sensitive needs within existing service agreements.
Popular Questions
We follow structured chain-of-custody procedures and provide documented proof of delivery for every pickup and drop-off.
We primarily serve Chicago and surrounding areas, supporting healthcare facilities with local and regional transport needs.
Service coverage is based on route structure and scheduling, and we can accommodate extended service areas depending on contract requirements.
Complete our contract inquiry form and we will follow up to determine if there is a fit based on your needs and service requirements.
We focus exclusively on healthcare delivery, using consistent in-house drivers, structured routes, and professional processes designed for reliability and accountability.
Yes. Many of our partners engage us as a secondary or backup courier to ensure continuity when their primary coverage is unavailable.
We can accommodate multiple pickups and deliveries within a single route, including standard specimen containers, medical supplies, and packaged materials.
Our service is designed for healthcare transport rather than large freight.
Any Unanswered Questions?
If you don’t see what you’re looking for, feel free to reach out through our contact page.